Privacy Policy

Introduction

Dhansheera values your privacy and is committed to protecting the personal information you share with us when you visit our e-commerce website (the “Site”). This Privacy Policy explains how we collect, use, store, and protect your personal data, and your rights regarding that data.

By using our Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use our Site:

• Personal Information Provided by You: Name, email address, phone number, shipping and billing address, and payment information when you make a purchase, register an account, or contact customer support.
• Automatically Collected Information:
  • Usage Data: Information about how you access and use our Site, such as your IP address, browser type, and device information.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on the Site, analyze usage patterns, and deliver personalized content and advertisements.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Fulfillment: To process and complete your purchases, provide customer service, and manage returns and refunds.
• Communication: To send you order updates, marketing materials, promotional offers, and other information you have requested or agreed to receive.
• Personalization: To enhance your shopping experience by personalizing product recommendations and content.
• Improvement of Services: To analyze trends, monitor Site usage, and improve the performance of the Site and our services.
• Compliance and Security: To comply with legal obligations and protect against fraud, unauthorized access, and other security threats.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: With third-party vendors and service providers who assist in the operation of our Site, payment processing, order fulfillment, marketing, and customer support.
• Legal Requirements: When required by law, such as complying with subpoenas, legal processes, or responding to requests from law enforcement or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request the deletion of your account, we will retain necessary information for legal and accounting purposes, but will otherwise remove unnecessary data.

5. Security of Your Information

We use a variety of security measures to protect your personal data, including encryption, firewalls, and secure socket layer (SSL) technology. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request access to the personal information we hold about you.
• Correction: You may update or correct your personal information by logging into your account or contacting us directly.
• Deletion: You can request the deletion of your personal data, subject to legal obligations and retention periods.
• Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Site, remember your preferences, and gather analytics to improve functionality. You can manage cookie preferences through your browser settings, but note that disabling cookies may affect the functionality of the Site.

For more information about the cookies we use, please refer to our Cookie Policy.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over and are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make changes, we will post the revised policy on this page and update the effective date. Please review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: dhansheera.app@gmail.com
• Phone: +91 9956479300, +91 9956169300
• Address: DOSTPUR ROAD GOHANNA, NEAR BYPAS AKBARPUR, AMBEDKARNAGAR- 224122